24-hour SiCepat call center number update for consumers
Calling the SiCepat 24-hour call center number is the best way to go if you want to find out or complain about something. Please note that SiCepat is still a newcomer to the world of online delivery . Therefore, the service up to the estimated delivery cost is still affordable and very maximum.
Online package delivery itself has become the choice of many people if they want to send goods to people who are far away . Moreover, if you have an online business, you must be familiar with this service as it is required to use. When talking about Sicepat services, it turns out that it has many important advantages for users.
Learn Package Delivery Service from Sicepat
Although JNE or J&T was popular first, instead of making SiCepat lose its class, it could even exceed both. This can be seen from services such as delivery in 15 hours so that packages that have arrived can be sent directly that day. Unfortunately, it cannot yet be used for all cities.
In addition to receiving the goods, you can also make deliveries by receiving the goods so that the delivery of packages does not need to go directly to their location. If you do not know how, you can call SiCepat call center 24 hours in advance for the prescribed procedures. For example, about providing the amount to its maximum weight.
The terms of shipping costs will be calculated based on weight and distance, so don’t overload it so it’s more expensive. They have an accurate scale so it is impossible to miscalculate. In addition, if there is a mistake later after being sent , you will not be blamed because the sender is SiCepat, so it is beneficial for the business.
Moreover, in the delivery of packages there are often problems such as damage or scratches. They will later be responsible for having compensation services for consumers. The amount is no joke as packages weighing only 1 kg can be combined with a nominal value of Rp. 500,000 and even more.
Once you have sent the package later, you can immediately request the receipt number so that you can see the delivery progress. Moreover, it already has its own app so that you can access it more easily. In addition to the app, you can also use the SMS receiving feature, where tracking will be done by short message.
The tracking doesn’t need to be too frequent as it is very fast and secure. Ensuring the current speed is their motto so that it can arrive within 1-2 days depending on the region. This period of time can be achieved even if you use regular delivery, so if you use quality on it, it is guaranteed to be faster.
Update SiCepat call center number 24h
If you want to contact customer service, it can actually be done at any time as it is 24 hours. So when contacted late at night, it will still be well served. The customer service number is 021-5020-0050 and you can contact if you have problems or are not satisfied with the information with the shipper.
Please note that while the SiCepat call center number can be reached 24 hours at any time, try not to get in touch when you are busy. For example, during working hours, whether morning or noon, it is usually not directly connected. Therefore, it is advisable to contact in the afternoon or evening , it must be connected immediately.
Then, when you’re connected, immediately ask about what you want. If you have obtained information or instructions, then be patient because the problem can definitely be solved. All lists of complaints and questions from consumers will be served calmly and professionally through the SiCepat 24-hour call center number.
In fact, there is another alternative if you contact customer service but it is not optimal, namely through social media. You can get in touch via sicepatekspresofficial Facebook or Twitter @sicepat_ekspres. If you choose to contact via Instagram, then via @sicepat_ekspres or Line @sicepat. They all have their own administrators so that when contacted, they will surely be answered.
Issues that can be complained about via the SiCepat 24-hour call center number
While you may receive complaints, it doesn’t mean that all issues will be accepted and resolved through customer service. For example, there are only a few common things that can be done, such as sending too long. This can be caused by many factors such as delays in the selection of goods for wrong entry into other shipping areas.
In general, if you use a courier, this kind of thing will not happen, so as to avoid having to fill in the correct address. Then, if it has been dispatched but it takes a long time to arrive, it can be contacted by the 24-hour call center number SiCepat because no address was found, especially from the wrong start.
In addition to the fact that the goods are not delivered, another problem that we often encounter turns out to be after the goods are damaged. This usually does not happen because when changing locations there is an accident or not being treated properly. Most items are damaged because the packaging is so fragile that the goods undergo a change in shape or image.
Damaged goods often occur in electronic products to food, so a special container is required to safely reach its destination. If you have a problem like this but contact the SiCepat call center number 24 hours in advance, you will first be checked for the problem. But the average will still suffer.
Even more so in issues such as stock loss, where the error rate is quite large. This can happen due to courier errors or incorrect addresses that cause improper delivery. But because of the great responsibility, the replacement of damage, loss of goods will always be carried out by Sicepat.
Another problem is if the package is out to be detained by Indonesian government customs at the airport. Customs duties are quite strict in the selection of goods entering the territory of the Republic of Indonesia, where goods prohibited from import will be detained directly. In addition, if you can import but have not paid taxes, you must also be detained.
Tips for sending packages online safely
In order for the package you send to be trouble-free, you must take precautions in many ways, for example, using more layers of protection. Try to keep this protective layer very resistant to scratches and not tear easily. In addition, it is better if the material is waterproof so that it does not tear easily.
Generally, used cardboard is used on the inside, but for the outside, it must be equipped with bubble wrap for safety. In addition, if the product is quite expensive such as gadgets or other electronic devices, it is mandatory to wear protection in the form of wooden packaging because it has been proven that the delivery item is safe.
To make the delivery service staff more careful, you can also add a warning sticker to the package. Provide information about the goods on the packaging so as not to be arbitrary when moving. Especially during delivery, shocks must always occur that make our packages vulnerable to damage.
But if you use the service from Sicepat, you will be careful in maintaining consumer packages. You can ask the SiCepat 24-hour call center number for their best service features. It will be explained one by one so that if you do not receive the maximum service, you can object immediately.
But protests are rare, especially in direct package delivery service companies. Moreover, the service has been maximized and professional so that mistakes are rarely found in customer demonstrations. Surely consumer satisfaction is always number one, especially the goal for the package to arrive safely to its destination.
All the advantages of this shipping service must definitely be considered because it has outstanding advantages compared to its peers. Moreover, security and privacy are definitely guaranteed so that every cargo will arrive safely. Although you have a problem, it can be easily solved by calling the 24-hour SiCepat call center number.