How to contact the permata bank call center is surprisingly easy
How to contact the permata bank’s call center is not as difficult as it seems. Some people find it difficult because they don’t know how. In fact, if you know how to contact this call center, the person must be aware that the method is very simple. When you contact the call center, customers need to be helped a lot.
This is because the call center response is very fast in solving various kinds of problems. It is not appropriate not to contact him when he is confused in banking matters. This is because the problem will not be fully solved even if you have found out from many articles. This is because the information is invalid.
It will be easier if you contact the bank’s call centre directly. This is because the question will be answered directly by CS. The CS response is certainly public and the same as the answer you get when you communicate directly with the bank. Therefore, make sure you know how to contact cs.
How to contact the call center by phone
The first way to contact the call center is by phone, of course. The Bank’s Jewel divides its services into several contacts. The first service provided is called PermataTel. This is the most common type of service anyone can use. PermataTel itself is available on two contacts.
The first contact is due to domestic needs, but the second contact is due to foreign needs. For the first communication, you can contact him at 1500-111. As for anything else you, you can contact him at +6221-1500-111. You can contact the permata bank’s call centre at any time.
This is because cs both services are both available for 24 hours. In fact, the availability of cs for 24 hours is not only for the pertamatel service. Other services such as priority banking and forbidden banking are also available for 24 hours. However, the relationship between the two is obviously different from permataTel’s communication.
For priority banking, you can contact him at (+354) 1500-100. The number is for home use. Meanwhile, if you are abroad, you need to call +6221-1500-100. The priority banking system itself is not available to the public. Its services are intended solely for customers as a priority.
This limited service is also owned by jeins preffered banking. This is a high quality service that can only be used by premium customers. There are also two types of numbers depending on the location of the customer you contact. If you are in the country, customers can call 1500-110.
Meanwhile, abroad, customers can contact +6221-1500-110. Although the service is available for 24 hours, there is a difference between contacting it during working hours and other times. During working hours, the available CS amounts to more. This rarely makes your phone delayed.
Contacting acall center may also bein a different way
In addition to the phone, you can also contact the permata bank’s call center in other ways. The first way is to use email. The official email address of the same bank is email@example.com. To contact them by email, first log in to your personal email address.
Then create a new message and enter the address you want to go to. Don’t forget to also enter the title of the complaint or question to be given. In the message box, enter the problem you are experiencing in detail. Don’t forget to also make a personal contract, from your full name to your account number.
When you receive an email from a consumer, the left bank’s call center will understand the meaning of the email in the best way possible. In addition, it still needs a waiting period until CS gives the best answer. therefore, make sure that the questions given are made as detailed as possible. This method can make it easier for CS to understand complaints.
This obviously makes sent messages faster to respond. In addition to email, you can also contact permata bank via social media. One of the most active gem banks on social media is Twitter. Contacting him via Twitter is not even too difficult.
First, prepare your personal information and accounts as fully as possible. When you’re ready, log in to your personal Twitter account. After logging in, search for the official account of the bank beads. The official account itself is @permatacare. Permata Bank’s official call center account has similar characteristics to other official accounts on Twitter.
Once the account is found, you can contact us in two ways. These methods include DM and mention. For questions that are of privacy in nature, you can use DM because you need to include personal data such as when you contact us by email. But for those who have the nature of the question, it’s enough to mention it directly to @permatacare.
More information about the call center
There are often several questions related to the permata bank’s call center. One of the most common questions relates to costs when contacting a call center. Please note that there is a charge each time you dial the number. Of course, the prices vary when contacted at home and abroad.
In the case of a relationship abroad, intermediary rates will be used. Meanwhile, if you contact us domestically, the prices vary depending on the SIM card used. In fact, contact via email and social media is a way out that can be chosen when the customer has no stock credit.
This allows complaints to be made even if it is not as fast as using the phone. In fact, the bank’s gem call center is developing a technology called Voice ID. With this technology, it can work faster to verify data when you’re on your phone. Some consumers complain about the validation of this data.
This is because it takes a long time to verify the data so that it spends large amounts of customer credit. With the existence of the voice ID, data verification is not actually performed orally. However, the system will analyze the voice of the caller.
With this discovery, the system will immediately know if the caller is you or not. But to use the voice recognition service, you need to pick up your voice first. Registration for this vote takes place through PermataTel which above explained that the phone number is 1500-111.
Be sure to contact him when there is a problem
Do not contact the bank’s call centre if you have any problems. Under some conditions, it will be mandatory to contact the call center. An example of this is when your ATM card is swallowed or lost. if this happens, contact the call center directly to block the ATM card.
If this block is not executed, the ATM may be used by another person and the balance in it may be lost immediately. Blocking it using a call center might be the best prevention effort. In addition to blocking ATM cards, you should also contact the call center if there are urgent conditions.
For example, ATMs are often disrupted even if you plan to make important payments. It is not right to wait for the ATM to recover because the time cannot be determined. It would be better if you contacted the call center directly. This is because the call center itself provides shipping and payment functions of various services.
With the profits you get when you contact him, be sure to save the bank’s jewel contacts on a personal mobile device. This will be very helpful if you have at any time a sudden need. Thus, you no longer need to search for permata bank call center contacts when you need them.